Frequently Asked Questions

  1. How do I change my address with the Training Partnership?
    Answer:

    Ensure you are receiving the most current information about your train- ing by updating your contact information with your employer. If you are an Individual Provider, update your information with your primary DSHS contact. If you are an Agency Provider, update your information with your employer.

  2. How do I get a Student ID?
    Answer:

    As a new student you will receive an ID card in the Welcome Packet that is sent to you.

    If you do not receive your ID card, please check with your employer to make sure your address is correct. Replacement cards can take up to six weeks to receive. For fastest class check in, bring your student ID card. If you don’t have a student ID card, bring driver’s license, passport, or other legal identification to class.

    Refer to the Support chart on Page 28 if you need assistance.

  3. How do I get my training certificate?
    Answer:

    You now have access to printing your own certificate at any time. Once you’ve completed all your training requirements, you can log on your record on the Website www.myseiubenefits.org and get your certificate of completion at your convenience.

    Refer to the Certificate section on Page 29 if you need assistance.

  4. How do I log in to www.myseiubenefits.org?
    Answer:

    There is now a new and improved easier process for logging in to the website. See instructions on how to access the site here: Access Instructions

  5. How do I provide feedback about a class?
    Answer:

    Your feedback is very important to us and we want to know about your class experience with the Training Partnership. You can complete a course review after attending a class by going to www.myseiubenefits.org.

  6. How do I set up my user name and password for the learning management system (portal)?
    Answer:

    User Name and Password User Guide

     

  7. How do I use a Community Interpreter?
    Answer:

    Learn about the Community Interpreter option, view an orientation and download and print a tip sheet on our Community Interpreter page. 

  8. How I find out how to take Online CE in English?
    Answer:

    Online CE User Guide in English

     

     


  9. I arrived to class and I am not on the roster, what do I do?
    Answer:

    Only registered students and interpreters can attend Training Partner- ship classes. If you are not on the roster, you will need to reschedule your class.

  10. I have a question about wages for training.
    Answer:

    Contact your employer or your DSHS contact. The Training Partnership cannot answer questions regarding wages.

  11. What is www.myseiubenefits.org?
    Answer:

    The website www.myseiubenefits.org is where you can read important announcements from the Training Partner- ship, learn about our different programs and ask questions. On the website, you can register for classes, see your training history and track your progress.

    You can also take online Continuing Education classes by going to this website.

  12. Where can I find a Russian Online Continuing Education - User Guide?
    Answer:

    Russian Online Continuing Education User Guide

  13. Where can I find a Spanish Online Continuing Education - User Guide?
    Answer:

    Spanish User Guide - Online Continuing Education